![]() I’d hate to return the “Arc” but its a considerable amount of money to pay for something that is breaking my setup. Firmware updates help fix issues most of the. Now that they've enabled they will soon enable the infrared sensor on the box, though, I might be able to make it passable with my universal remote. Method 3: Get the latest firmware update from Philips if you still need to. Apple TV -> Sync Box -> AVR -> Vizio TV This is less than ideal, since I have other devices than just an Apple TV, and I really don't like the Sync Box being the hub that I use for switching. Philips Hue Sync Box requires a lot of energy & using multiple devices in the same power supply socket might interrupt its normal behaviour. AI Dreamview Sync: Sync colors to the Govee AI Gaming Sync Box and Razer Chroma. Method 2: Don’t use anything other than the sync box in the power supply socket. common philips hue play hdmi sync box problems troubleshooting. ![]() I’ve logged this with Sonos, and will be calling them tomorrow - but if anyone has some other ideas to try, please reply. Why is my remote not working/controlling the Govee strip lights 1. No matter what I do the light effect seams laggy, occasionally flashes, or just freezes on one color Tried different HDMI ports on the sync box.Connected my laptop > hue sync box (problem persists, so i can rule out the nvidia shield).Replaced all HDMI cables with high quality ones UPDATE: I was able to fix this issue thanks to tweethue They recommended I change the cable between the Sync Box and my TV.Its connected to my eARC hdmi socket on the tv and appeared to work fine. However, when watching a movie later and turning on the Hue Sync Box light effects it became apparent that the lights were lagging or even freezing at some point. If i unplug the power for the Sonos Arc - everything is fine Took delivery of my Sonos Arc today and was super excited to get this working. ![]() Nvidia Shield > Hue Sync Box > TV (hdmi1) Press and hold down the Home and Power buttons at the same time for upto 10 seconds.
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